Learner sign-up

Help

Guides

Short, step-by-step guides for the parts people most often get stuck on.

For everyone

Signing in and choosing a passwordHow to get into your account the first time, and what to do if you forget your password.
Checking that a certificate is genuineHow an employer or anyone else can confirm a certificate, without an account.

For learners and candidates

Choosing a programme and applyingFrom the short video to sending your expression of interest.
Adding your evidenceWhat to upload for each learning outcome, and how to send it for review.

For staff

Reviewing a candidate's evidenceHow a practitioner accepts evidence or turns it down with a reason.

For institution admins

Still stuck?

Tell us what is going wrong and we will answer by email.